Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from crystal-meditation.com (the “Site”).

THE PERSONAL INFORMATION WE COLLECT
Upon visiting the website, certain information about your device is gathered automatically. This includes details about your web browser, IP address, time zone, and some of the cookies present on your device. Moreover, while you navigate the website, we also collect information regarding the specific web pages or products you look at, the websites or search terms that led you to our site, and how you engage with the website. We commonly refer to this type of data as "Device Information."

We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

- “Log files” track actions occurring on the Site, and collect data, including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Furthermore, when you initiate a purchase or try to do so via the website, we gather specific details from you. This includes your name, billing address, shipping address, payment particulars (including credit card details), email address, and phone number. These particulars are termed as "Order Information." 

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?
The Order Information we gather serves various purposes, primarily to complete any orders made on the website. This involves processing your payment details, coordinating shipping, and furnishing you with invoices and order confirmations. Moreover, we utilise this Order Information for the following:

Keeping in touch with you
In addition, the Device Information we collect aids us in identifying potential risks and fraud, with a particular focus on your IP address. More broadly, it contributes to enhancing and optimising our website. This includes generating analytics on how our customers navigate and engage with the site, as well as assessing the effectiveness of our marketing and advertising campaigns.

SHARING YOUR PERSONAL INFORMATION
We use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

We do not share your personal information for anything other than this.

DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us here.