Terms & Conditions

This website is operated by Crystal Meditation Ltd. Throughout the site, the terms “we”, “us” and “our” refer to Crystal Meditation Ltd. Crystal Meditation Ltd offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

When you visit our website or make a purchase, you are participating in our "Service" and indicating your consent to abide by the subsequent terms and conditions ("Terms of Service" or simply "Terms"). This includes any supplementary terms, conditions, and policies mentioned here or accessible through hyperlinks. These Terms of Service are applicable to all users of the site, encompassing but not limited to individuals browsing, vendors, customers, merchants, and those contributing content.

We kindly request that you carefully review these Terms of Service before you proceed to access or utilise our website. By accessing or using any portion of the site, you are indicating your agreement to be legally bound by these Terms of Service. If you do not concur with all the terms and conditions outlined in this agreement, you should refrain from accessing the website or making use of any of its services. It is important to note that if these Terms of Service are regarded as an offer, your acceptance is specifically contingent upon adherence to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with an online e-commerce platform that allows us to sell our products and services to you.

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorised purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.

We retain the right to decline service to any individual at our discretion, without the need for specific justification, at any given time.

Please be aware that your content, excluding credit card information, may be transmitted without encryption and may involve (a) transfers across various networks and (b) adjustments to meet the technical requirements of connecting networks or devices. Rest assured, credit card information is always securely encrypted when transferred over networks.

You are in agreement not to replicate, duplicate, copy, sell, resell, or exploit any part of the Service, use of the Service, or access to the Service, or any contact on the website through which the service is delivered, unless you have received express written permission from us to do so.

The section headings used in this agreement are included for your convenience and will not restrict or otherwise influence the applicability of these Terms in any way.

Crystal Mediation does not offer refunds for change-of-mind purchases.

Damaged and Faulty Items:

At Crystal Meditation, we are committed to providing accurate descriptions of all the crystals we are selling, and point out any damage such as chips and cracks that are not natural in our product descriptions. Please read the product description carefully.

It's important to note that we do not accept returns, exchanges, or refunds based on a crystal's natural characteristics. 

Every crystal we offer is unique, and no two will look exactly the same. Crystals also come in various shapes, and structures, and may have perfections or imperfections, including tumbled crystals that might feel rough or have minor chips. These characteristics are inherent to the stone and the way it was carved. 

We strive to accurately represent these variations in the images we provide.

As each of our items is unique, we can not guarantee that they will not sell out, and there is no way to restock the exact same crystal again. Website stock levels can sometimes vary due to stock level errors online or if another shopper is purchasing at the same time as you. Rest assured, you can shop with confidence knowing that we offer refunds or exchanges for products that are unavailable or out of stock. If your chosen product is not available, we will promptly get in touch with you to inform you of the situation.

This website might feature explanations of metaphysical healing attributes and reference beliefs associated with stones, crystals, or mindfulness practices. It's essential to understand that metaphysical healing properties and associated beliefs regarding these items are subjective in nature.

The content presented on this site serves as general information and should not be solely relied upon for making decisions. It's advisable to consult primary, more accurate, complete, or timely sources of information when making important decisions. Any reliance on the material found on this site is done at your own discretion. We cannot be held responsible if the information provided on this site is inaccurate, incomplete, or outdated.

Additionally, this website may include historical information, which by its nature is not up-to-date and is solely intended for your reference. We retain the right to modify the content of this site at any time, but we are not obligated to update any information on our site. You acknowledge that it is your responsibility to keep track of any changes made to our site.

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.

Some products or services may be exclusively accessible online through this website. These items could have limited availability and are subject to our Return Policy when it comes to returns or exchanges.

We've diligently strived to depict the colours and images of our products on the website as accurately as possible. However, we cannot guarantee that your computer monitor will precisely replicate the colours.

We retain the right, though not under obligation, to restrict the sale of our products or services to specific individuals, geographic regions, or jurisdictions. This decision may be made on a case-by-case basis. Furthermore, we have the authority to impose limitations on the quantities of products or services we make available. Descriptions of products and their pricing are subject to change without prior notice, at our sole discretion. We also reserve the right to discontinue any product at any given time. Please be aware that any offer for a product or service presented on this site is void in locations where it is prohibited.

We do not provide a warranty that the quality of any products, services, information, or other materials obtained through us will meet your expectations, nor can we guarantee the correction of any errors in the service.

We maintain the authority to decline any order you make through our platform. In our sole discretion, we may set restrictions on or cancel the quantities purchased per individual, household, or order. These limitations may encompass orders placed using the same customer account, credit card, and/or sharing the same billing and shipping address. If we decide to make alterations to or cancel an order, we will make an effort to inform you by reaching out to the email and/or billing address or phone number provided during the order placement. We also hold the prerogative to restrict or disallow orders that, in our exclusive judgment, seem to be initiated by dealers, resellers, or distributors.

You are obligated to furnish up-to-date, comprehensive, and accurate purchase and account details for all transactions conducted on our website. Additionally, you consent to promptly update your account information, including your email address, credit card details, and expiration dates, to ensure the seamless execution of your transactions and to facilitate communication as necessary.

For further insights, please consult our Returns Policy.

We may grant you access to third-party tools, which we neither oversee nor have control over, nor influence.

It's important for you to acknowledge and agree that we offer access to these tools "as is" and "as available," without any warranties, representations, or conditions of any kind, and without any endorsement. We bear no liability whatsoever for any issues or consequences arising from or connected to your utilisation of optional third-party tools.

Should you choose to use optional tools made available on the site, you assume full responsibility and exercise your discretion at your own risk. It is imperative that you acquaint yourself with and consent to the terms under which these tools are provided by the respective third-party provider(s).

In the future, we may introduce new services and features through the website, including the launch of fresh tools and resources. These additional features and services will also be subject to these Terms of Service.

Certain content, products, and services accessible through our Service might include materials provided by third parties.

Links to third-party websites on this site may redirect you to web pages not affiliated with us. We do not undertake the examination or assessment of the content's accuracy, nor do we provide any warranty or accept liability for any third-party materials, websites, or any other materials, products, or services from third parties.

We do not assume responsibility for any harm or damages arising from the purchase or utilisation of goods, services, resources, content, or any other transactions related to third-party websites. It is essential to carefully review the policies and practices of third-party entities and ensure your comprehension before engaging in any transactions. Any grievances, claims, concerns, or questions regarding third-party products should be directed to the respective third party.

If, upon our request, you provide certain specific submissions (such as contest entries), or if you send creative ideas, suggestions, proposals, plans, or other materials to us without any request from us, whether it's done online, via email, postal mail, or by any other means (collectively referred to as "comments"), you agree that we have the unrestricted right to edit, replicate, publish, distribute, translate, and employ your comments in any medium, at any time. We want to make clear that we are not obligated in any of the following ways: (1) to keep your comments confidential; (2) to compensate you for your comments; or (3) to respond to any comments.

While we may choose to do so, we are not under any obligation to monitor, edit, or remove content that we, at our sole discretion, deem unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or that violates any party's intellectual property rights or these Terms of Service.

You commit to ensuring that your comments do not infringe upon the rights of any third party, including but not limited to copyright, trademark, privacy, personality, or any other personal or proprietary rights. Furthermore, your comments should not contain any libellous or otherwise illegal, abusive, or obscene content, nor should they contain any computer viruses or malware that could potentially impact the functioning of the Service or any associated website in any manner. It is prohibited to use a false email address, assume a false identity, or mislead us or third parties regarding the origin of any comments. You bear sole responsibility for the accuracy and content of any comments you make. We assume no responsibility and accept no liability for any comments posted by you or any third party.

Your submission of personal information through the store is governed by our Privacy Policy.

From time to time, there may be instances where our site or the Service displays information containing typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, transit times, and product availability. We hold the right to rectify any such errors, inaccuracies, or omissions, and to modify or update information or cancel orders if any details within the Service or on any linked website prove to be incorrect, without prior notification, even after your order has been placed.

We are not bound by any obligation to update, revise, or clarify information presented in the Service or on any linked website, which includes, but is not limited to, pricing information unless required by applicable law. The presence of a specific update or refresh date within the Service or on any related website should not be interpreted as an indication that all information in the Service or on any related website has been revised or updated.

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

We cannot guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.

We do not assure that the outcomes derived from using the service will be accurate or reliable.

You acknowledge and accept that on occasion, we may suspend the service for indefinite periods or terminate it at any time without prior notice to you.

It is explicitly understood that your use of, or inability to use, the service is entirely at your own risk. The service, along with all products and services provided to you through it, are offered on an "as is" and "as available" basis unless expressly stated otherwise by us. We make no representations, warranties, or conditions of any kind, whether express or implied, including but not limited to implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no event shall Crystal Meditation, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages. This applies whether the basis of the claim is contract, tort (including negligence), strict liability, or any other legal theory, arising from your use of the service or any products obtained through the service, or for any other claim connected in any way to your use of the service or any product. This includes but is not limited to errors or omissions in any content, or any loss or damage resulting from the use of the service or any content (or product) posted, transmitted, or otherwise made available through the service, even if we have been advised of the possibility of such damages. In jurisdictions where the exclusion or limitation of liability for consequential or incidental damages is not allowed, our liability shall be limited to the maximum extent permitted by law.

You consent to indemnify, shield, and exempt Crystal Meditation, along with our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, from any claim or demand. This includes any reasonable attorneys' fees, brought forth by any third party as a result of or connected to your breach of these Terms of Service or the documents they refer to, or your infringement of any law or the rights of a third party.

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If, in our sole judgment, you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice, and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

Our failure to utilise or uphold any right or provision stated in these Terms of Service will not be regarded as a waiver of that right or provision.

These Terms of Service, in addition to any policies or operational guidelines posted by us on this site or pertaining to The Service, constitute the comprehensive agreement and understanding between you and us. They oversee your use of the Service, taking precedence over any previous or contemporaneous agreements, communications, or proposals, whether they were verbal or written, between you and us. This encompasses earlier versions of the Terms of Service as well.

Any uncertainties in the interpretation of these Terms of Service shall not be construed against the party responsible for drafting them.

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of New Zealand.

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Questions about the Terms of Service should be sent to us here.